{"id":14668,"date":"2022-11-01T02:07:16","date_gmt":"2022-11-01T06:07:16","guid":{"rendered":"https:\/\/ptp.cloud\/?p=14668"},"modified":"2025-08-12T03:41:46","modified_gmt":"2025-08-12T07:41:46","slug":"cloud-security-for-healthcare-sphcc-aws-ptp","status":"publish","type":"post","link":"https:\/\/ptp.cloud\/cloud-security-for-healthcare-sphcc-aws-ptp\/","title":{"rendered":"How PTP Helped SPHCC Improve Security and Boost Patient Encounters by 91%"},"content":{"rendered":"[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” admin_label=”Section” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#3e489d” background_image=”https:\/\/ptp.cloud\/wp-content\/uploads\/2024\/10\/Square-Pattern-Hero-Background.png” custom_padding=”5px||||false|false” custom_padding_tablet=”40px||40px||true|false” custom_padding_phone=”40px||40px||true|false” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”2_3,1_3″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”1380px” custom_padding=”63px||1px|||” global_colors_info=”{}”][et_pb_column type=”2_3″ module_class=”col-vert-cent” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”How PTP Helped SPHCC Improve Security and Boost Patient Encounters by 91%*” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|700|||||||” title_text_color=”#ffffff” title_font_size=”3.5rem” title_line_height=”1.2em” max_width_tablet=”620px” max_width_phone=”620px” max_width_last_edited=”on|tablet” custom_padding=”40px||||false|false” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][et_pb_column type=”1_3″ module_class=”col-vert-cent” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ptp.cloud\/wp-content\/uploads\/2024\/10\/PTP-Hero-Section-Goat-Illustration-min.png” alt=”Illustration of Goat working on servers leading data to the cloud and to a proved treatment” title_text=”PTP Hero Section Goat Illustration” align=”center” disabled_on=”on|off|off” _builder_version=”4.27.4″ _module_preset=”default” max_width_tablet=”75%” max_width_phone=”75%” max_width_last_edited=”on|tablet” custom_padding=”25px||25px||true|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”1380px” custom_margin=”|auto|29px|auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”col-vert-cent” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|300|||||||” text_text_color=”#ffffff” text_font_size=”1.5rem” text_line_height=”2.1rem” max_width_tablet=”620px” max_width_phone=”620px” max_width_last_edited=”on|tablet” global_colors_info=”{}”]\n

Scranton Primary Health Care Center (SPHCC), a Federally Qualified Health Care Center (FQHC) located in Northeastern Pennsylvania, has been providing essential healthcare services since 1978. Initially founded to address the medical needs of underserved populations, SPHCC has grown over the past 44 years to offer a wide range of services, including internal medicine, pediatrics, gynecology, prenatal care, dental services, and outreach programs for the homeless community. With over 916,000 patient visits since its inception, SPHCC remains dedicated to delivering exceptional care while operating with limited resources.<\/span><\/p>\n[\/et_pb_text][dsm_icon_list icon_font_size_tablet=”” icon_font_size_phone=”20px” icon_font_size_last_edited=”on|phone” module_class=”hero-stat” _builder_version=”4.27.4″ _module_preset=”default” text_font_size_tablet=”” text_font_size_phone=”13px” text_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][dsm_icon_list_child text=”*SPHCC experienced a 91% growth in patient visits over five years, supported by a secure and scalable cloud environment.” font_icon=”||fa||900″ icon_padding=”1px” icon_font_size=”2rem” url_new_window=”on” _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|500|on||||||” text_text_color=”#0ca8fc” text_font_size=”1.2rem” text_line_height=”1.25rem” text_font_size_tablet=”1.2rem” text_font_size_phone=”1rem” text_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ custom_padding=”32px||1px|||” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”1380px” custom_padding=”8px||1px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font||||||||” text_text_color=”gcid-secondary-color” text_font_size=”28px” text_line_height=”2rem” custom_margin=”45px||||false|false” custom_padding=”||||false|false” text_font_size_tablet=”28px” text_font_size_phone=”24px” text_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-secondary-color%22:%91%22text_text_color%22%93}”]\n

The Challenge<\/strong><\/span><\/h2>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ptp.cloud\/wp-content\/uploads\/2022\/11\/the-clinics-at-scranton-primary-health-care-center-logo.png” alt=”Logo of The Clinics at Scranton Primary Health Care Center featuring a stylized medical cross and the center\u2019s name.” title_text=”the clinics at scranton primary health care center logo” url=”https:\/\/scrantonprimary.org\/” url_new_window=”on” align=”center” _builder_version=”4.27.4″ _module_preset=”default” max_height=”100px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”1380px” custom_padding=”19px||63px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”col-vert-cent” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|300|||||||” text_text_color=”gcid-secondary-color” text_font_size=”28px” text_line_height=”2.3rem” custom_margin=”||7px|||” text_font_size_tablet=”28px” text_font_size_phone=”24px” text_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-secondary-color%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93}”]\n

As an FQHC, SPHCC<\/a> must maximize operational efficiency to direct funds toward patient care. Handling sensitive patient data and electronic health records (EHR), SPHCC needed to adhere to high data security standards typically reserved for larger organizations with more extensive resources. <\/span><\/p>\n

Critical challenges included:<\/span><\/p>\n

\u2022\u00a0 Ensuring high availability for applications critical to patient care.<\/span><\/p>\n

\u2022\u00a0 Maintaining compliance with stringent healthcare data security regulations.<\/span><\/p>\n

\u2022\u00a0 Implementing robust security controls and monitoring without a large IT staff.<\/span><\/p>\n

SPHCC sought a cost-effective solution to securely host and manage its applications while minimizing the operational burden on its small IT team.<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” next_background_color=”#ffffff” admin_label=”Section” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#3e489d” background_image=”https:\/\/ptp.cloud\/wp-content\/uploads\/2024\/10\/Square-Pattern-Hero-Background.png” custom_padding=”||52px||false|false” custom_padding_tablet=”40px||40px||true|false” custom_padding_phone=”40px||40px||true|false” bottom_divider_style=”arrow” bottom_divider_height=”83px” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”1380px” custom_padding=”||99px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”col-vert-cent” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|300|||||||” text_text_color=”gcid-secondary-color” text_font_size=”28px” text_line_height=”2.3rem” custom_margin=”||0px|||” text_font_size_tablet=”28px” text_font_size_phone=”24px” text_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-secondary-color%22:%91%22text_text_color%22,%22text_text_color%22%93}”]\n

The Solution<\/strong><\/p>\n

SPHCC partnered with PTP to modernize its IT infrastructure and enhance data security. PTP deployed SPHCC\u2019s critical applications on Amazon Web Services (AWS)<\/a> to eliminate the capital expenses associated with managing an on-premises datacenter. The solution included:<\/span><\/p>\n

AWS Security Best Practices Monitoring and Compliance
<\/span><\/strong>Leveraged CloudCheckr<\/a> to provide consistent reporting on AWS services and configurations, ensuring alignment with industry best practices.<\/span><\/p>\n

Delivered on-demand compliance reporting mapped to multiple regulatory frameworks, offering visibility into potential non-compliance issues.<\/span><\/p>\n

AWS Infrastructure Vulnerability Scanning
<\/span><\/strong>Deployed Amazon Inspector<\/a> to perform continuous vulnerability scanning for SPHCC\u2019s AWS resources.<\/span><\/p>\n

Ensured operating systems and applications adhered to the AWS Shared Responsibility Model<\/a>, eliminating high-risk vulnerabilities.<\/span><\/p>\n

Robust AWS Architecture
<\/span><\/strong>Implemented a highly available and secure infrastructure using AWS services, including <\/span>CloudFormation<\/a>,\u00a0<\/span>CloudWatch<\/a>,\u00a0<\/span>CloudTrail<\/a>,<\/span>\u00a0<\/span>Identity & Access Management (IAM)<\/a>,\u00a0<\/span>Virtual Private Cloud (VPC)<\/a>,\u00a0<\/span>Simple Storage Service (S3)<\/a>,\u00a0<\/span>Elastic Compute Cloud (EC2)<\/a>,<\/span>\u00a0VPN Gateway<\/a>,\u00a0<\/span>AWS Key Management Service (KMS)<\/a>,<\/span>\u00a0and\u00a0<\/span>AWS Certificate Manager<\/a>.<\/span><\/p>\n

Designed an architecture based on AWS\u2019s Well Architected Framework<\/a> to address the core pillars of Security, Reliability, Performance Efficiency, and Operational Excellence.<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ custom_padding=”32px||1px|||” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”1380px” custom_margin=”36px|auto||auto||” custom_padding=”2px||77px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|300|||||||” text_text_color=”gcid-secondary-color” text_font_size=”28px” text_line_height=”2rem” custom_margin=”||3px|||” custom_padding=”||11px|||” text_font_size_tablet=”28px” text_font_size_phone=”24px” text_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-secondary-color%22:%91%22text_text_color%22%93}”]\n

The Outcome<\/strong><\/span><\/strong><\/span><\/h2>\n

<\/strong><\/span><\/p>\n

PTP delivered a secure, reliable, and highly available cloud-based solution for SPHCC\u2019s critical applications.<\/span><\/p>\n

<\/span><\/span><\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|300|||||||” text_text_color=”rgba(0,0,0,0.66)” text_font_size=”28px” text_line_height=”2.3rem” custom_margin=”||41px|||” custom_padding=”33px|25px|33px|25px|true|true” text_font_size_tablet=”28px” text_font_size_phone=”24px” text_font_size_last_edited=”on|phone” border_radii=”on|2px|2px|2px|2px” border_width_all=”1px” global_colors_info=”{%22gcid-secondary-color%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93}”]\n

Seamless Migration
<\/strong>PTP ensured a smooth transition from on-premises servers to the cloud, conducting thorough testing and orientation to avoid disruptions to patient care.<\/p>\n

Enhanced Operational Efficiency
<\/strong>Eliminated the need for SPHCC to manage local servers, storage infrastructure, and software updates.<\/p>\n

Improved Patient Care
SPHCC experienced a 91% increase in patient encounters<\/em><\/span><\/strong> over the last five years, supported by a scalable and secure cloud environment.<\/span><\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|300|||||||” text_text_color=”gcid-secondary-color” text_font_size=”28px” text_line_height=”2rem” custom_margin=”||3px|||” custom_padding=”||11px|||” text_font_size_tablet=”28px” text_font_size_phone=”24px” text_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-secondary-color%22:%91%22text_text_color%22%93}”]\n

By leveraging PTP\u2019s expertise and AWS\u2019s secure cloud infrastructure, SPHCC successfully modernized its IT operations, enhanced data security, and improved its ability to provide high-quality care to the community. PTP\u2019s cloud security solutions allowed SPHCC to focus on its mission of delivering exceptional patient care while meeting stringent healthcare regulations.<\/span><\/p>\n

<\/span><\/span><\/p>\n[\/et_pb_text][et_pb_testimonial author=”Joseph Hollander” job_title=”CEO” company_name=”Scranton Primary Health Care Center” url=”https:\/\/scrantonprimary.org\/” url_new_window=”on” quote_icon_color=”#0c71c3″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#0c71c3″ body_font_size=”21px” author_text_color=”#0c71c3″ author_font_size=”18px” position_text_color=”#0c71c3″ position_font_size=”16px” company_text_color=”#0c71c3″ company_font_size=”16px” text_orientation=”center” custom_margin=”30px||12px||false|false” locked=”off” global_colors_info=”{}”]\n

“The transition from actual hosted servers to cloud based was seamless and problem free. PTP scheduled the migration at a time that was convenient for us and did thorough testing before asking us to confirm functionality. PTP made certain resources were available to resolve any issues that arose as a result of the migration. PTP scheduled testing and orientation with us when it was convenient, making certain patient care was not affected.<\/em><\/p>\n

Scranton Primary has experienced a 91% increase in patient encounters over the last five years, and PTP has made sure we have all the tools we need not only to provide patient care but also to grow and prosper.\u201d<\/em><\/p>\n[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_class=”vert-cent” _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”1380px” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ module_id=”contact” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ptp.cloud\/wp-content\/uploads\/2024\/12\/Graphs-Isometric-Contained-Icon.png” alt=”Graphs Isometric Contained Icon” title_text=”Graphs Isometric Contained Icon” show_bottom_space=”off” disabled_on=”on|off|off” _builder_version=”4.27.4″ _module_preset=”default” width_tablet=”200px” width_phone=”150px” width_last_edited=”on|phone” custom_margin=”|||-20px|false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_heading title=”Ready to enhance your cloud security? ” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_font=”–et_global_heading_font|600|||||||” title_text_align=”left” title_text_color=”gcid-0e52a8f4-5dfd-4102-9f40-fd354ef9edd5″ title_font_size=”2.88rem” title_line_height=”1.2em” max_width_tablet=”100%” max_width_phone=”300px” max_width_last_edited=”on|phone” custom_margin=”15px||5px||false|false” locked=”off” global_colors_info=”{%22gcid-0e52a8f4-5dfd-4102-9f40-fd354ef9edd5%22:%91%22title_text_color%22%93}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Ubuntu||||||||” text_text_color=”#000000″ text_font_size=”1.25rem” text_line_height=”1.75rem” max_width=”620px” locked=”off” global_colors_info=”{}”]\n

PTP\u2019s cloud security solutions can help your organization achieve operational excellence while ensuring compliance and data protection. <\/span>Contact us today<\/strong><\/span> to learn more about our tailored solutions for healthcare providers.<\/span><\/p>\n

 <\/p>\n[\/et_pb_text][et_pb_button button_url=”https:\/\/outlook.office365.com\/owa\/calendar\/PTP1@pinnacletechpartners.com\/bookings\/” url_new_window=”on” button_text=”Schedule a call” button_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”gcid-primary-color” button_border_width=”0px” button_border_radius=”50px” button_font=”Ubuntu|500|||||||” button_use_icon=”off” custom_padding=”0.8rem|1.8rem|0.8rem|1.8rem|true|true” button_text_size_tablet=”1rem” button_text_size_phone=”1rem” button_text_size_last_edited=”on|tablet” locked=”off” global_colors_info=”{%22gcid-primary-color%22:%91%22button_bg_color%22%93,%22gcid-4a2771a4-2bac-479e-b2cf-583957402471%22:%91%22button_bg_color__hover%22%93}” button_bg_color__hover=”#0c71c3″ button_bg_color__hover_enabled=”on|desktop”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#2f348d” custom_padding=”60px|60px|25px|60px|false|true” custom_padding_tablet=”60px|60px|25px|60px|false|true” custom_padding_phone=”30px|30px|0px|30px|false|true” custom_padding_last_edited=”on|tablet” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Ubuntu||||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”1.4em” header_2_font=”Ubuntu|500|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_2_line_height=”1.2em” global_colors_info=”{}”]\n

Let us help you unlock your potential.<\/strong><\/h2>\n

Contact PTP today<\/strong><\/span> to learn how we can help accelerate your research and innovation.<\/span><\/p>\n[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

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