Phones are one of those services employees expect to \u201cjust work.\u201d You don\u2019t want to be the one answering when they don\u2019t. Whether it\u2019s poor call quality or a full system outage, legacy on-premise phone systems are expensive and prone to failure.<\/p>\n
Scenario: Server DOWN<\/strong><\/p>\n If your on-premise phone server crashes, you\u2019re looking at a long recovery\u2014maybe 12 hours or more depending on whether it\u2019s a software or hardware issue. That\u2019s assuming you have a seasoned engineer or managed service provider on hand.<\/p>\n With Unified Communications as a Service (UCaaS), server uptime isn\u2019t your problem. If a provider\u2019s server fails, you\u2019re automatically redirected. Patches? Feature updates? All handled. No more weekend upgrade marathons.<\/p>\n Scenario: Phone Circuit DOWN<\/strong><\/p>\n Most companies have one main phone circuit, with limited backup. If the line\u2019s down or call quality tanks\u2014especially during leadership calls\u2014you’re in a bind. With UCaaS, high availability and failover are built in across regions. Poor quality on one circuit? The system switches automatically, no scrambling required.<\/p>\n Concerned your internet going down would cut off your phones? Consider this: you\u2019re already paying for phone and internet separately. With UCaaS, you drop the separate phone circuit, saving money. Plus, many companies already use SD-WAN or dual internet connections for redundancy. And even with a single connection, you can switch to the softphone app via your smartphone\u2019s cellular network\u2014no interruption in service.<\/p>\n UCaaS wins in nearly every category:<\/p>\n Bonus? New features roll out regularly\u2014no more waiting years for upgrades and risking \u201cnew feature shock.\u201d<\/p>\n This is just the beginning. Unified Communications goes beyond phone calls\u2014think messaging, video, file sharing, and real-time collaboration. We\u2019ll explore these capabilities in the next edition.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f2f2f2″ custom_margin=”27px|auto||auto||” custom_padding=”18px|18px|18px|18px|true|true” border_radii=”on|5px|5px|5px|5px” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n Free yourself from on-premise headaches and discover the cost-saving power of cloud voice.<\/p>\n[\/et_pb_text][dsm_button button_one_text=”\ud83d\udc49 Request a Free Quote” button_one_url=”https:\/\/ptp.cloud\/contact\/” button_two_text=”\ud83d\udc49 PTP’s AWS Marketplace Offers” button_two_url=”https:\/\/aws.amazon.com\/marketplace\/seller-profile?id=40aef862-90e2-4a5f-9d98-2ef74b6cbf15″ button_alignment=”left” separator_text=”or explore” _builder_version=”4.27.4″ _module_preset=”default” custom_button_one=”on” button_one_text_size=”14px” button_one_text_color=”#ffffff” button_one_bg_color=”#0eabf4″ button_one_border_width=”0px” button_one_border_radius=”3px” button_one_font=”|600|||||||” button_one_use_icon=”off” button_one_custom_margin=”|11px|||false|false” custom_button_two=”on” button_two_text_size=”14px” button_two_text_color=”#ffffff” button_two_bg_color=”#0eabf4″ button_two_border_width=”0px” button_two_border_radius=”3px” button_two_font=”|600|||||||” button_two_use_icon=”off” custom_margin=”|||0px|false|false” box_shadow_style_button_one=”preset2″ box_shadow_style_button_two=”preset2″ box_shadow_blur_button_two=”19px” global_colors_info=”{}”][\/dsm_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n<\/span>","protected":false},"excerpt":{"rendered":" Cloud-Based Phones Are Changing the Game Phones are one of those services employees expect to \u201cjust work.\u201d You don\u2019t want to be the one answering when they don\u2019t. Whether it\u2019s poor call quality or a full system outage, legacy on-premise phone systems are expensive and prone to failure. UCaaS vs. On-Premise: A Reliability Showdown Scenario: […]<\/p>\n","protected":false},"author":1,"featured_media":16861,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[189,9],"tags":[76,77,101,94,75],"table_tags":[],"class_list":["post-2404","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-archive","category-cloudops-archive","tag-aws","tag-biotechnology","tag-cloud-management","tag-cloud-security","tag-life-sciences"],"yoast_head":"\nWhat About Internet Outages?<\/h2>\n
Cost Savings, Resiliency, and Flexibility<\/h2>\n
\n
Looking Ahead: More Than Just Phones<\/h2>\n
Modernize your communications with secure, cloud-based UCaaS solutions<\/strong><\/h4>\n