Commonly attributed to Benjamin Franklin, the quote \u201c\u2026nothing in this world can be said to be certain but death and taxes\u2026\u201d seems more true every day, and\u2014just having gone through federal tax filing\u2014it\u2019s more painful than ever!<\/p>\n
Interestingly though, we love to speak in such certainties and make bold statements, despite the \u201cright\u201d answer being (more often than not), \u201cit depends.\u201d<\/p>\n
I\u2019ve been waist-deep in the IT services for life sciences and biotech sectors since 2002, and have heard countless claims of a \u201cuniversal need\u201d for managed IT services. Guess what? It\u2019s just not true, so don\u2019t listen to people that say it is.<\/p>\n
The value equation of managed IT support includes the following factors: cost, service levels, and risk. If a vendor can affect at least two of these three factors, there is a foundation for discussion. If not, move along.<\/p>\n
GROWTH COMPANIES<\/strong> \u2013 When a biotech startup or research lab is scaling fast, the IT team is focused on planning, strategy, and deploying new sites, users, or systems. Daily operations remain critical, but focus must stay aligned with the growth of the business. For companies in growth mode, especially in life sciences, outsourced IT services help maintain quality while internal teams stay agile.<\/p>\n UNIQUE\/ADVANCED TECHNOLOGIES<\/strong> \u2013 Whether it\u2019s cloud-native platforms or high-performance computing for genomics, newer technologies bring a shortage of available talent. Biotech IT support fills those gaps when internal teams can\u2019t scale as quickly as needed. The business SLAs still need to be met.<\/p>\n HIGH COST TO ENTRY<\/strong> \u2013 Shared infrastructure like colocation or cloud platforms makes sense financially. The same applies to managed cloud services for life sciences\u2014you get enterprise-grade architecture without the overhead of building it yourself.<\/p>\n DIFFICULTY TO HIRE\/TRAIN\/RETAIN<\/strong> \u2013 Research labs in rural areas or biotech firms with limited headcount often struggle to recruit. IT providers for life sciences companies can supplement staff with specialists who understand scientific workflows, compliance requirements, and system uptime expectations.<\/p>\n YOUR MESS FOR LESS<\/strong> \u2013 Simply outsourcing a mess to save money rarely works. A managed IT provider needs to deliver value through process, automation, and scale. Without that, both service quality and cost efficiency suffer.<\/p>\n LARGE AND\/OR STATIC COMPANIES<\/strong> \u2013 Mature life sciences organizations with strong internal IT may find limited value in outsourcing. Onboarding can be slow, and internal teams may outperform external SLAs. For these companies, investing in life sciences IT support training may be a better return.<\/p>\n BETTER, FASTER, CHEAPER<\/strong> \u2013 If the expectation is to achieve all three, something will give. The best biotech IT services set realistic expectations and align outcomes with business impact. If your current MSP isn\u2019t delivering, it might be worth examining whether the problem is fit\u2014or expectations.<\/p>\n As much as I\u2019d like our managed IT services for life sciences to apply universally, it\u2019s not that clear cut. The right fit depends on business stage, complexity, and strategic goals. Make sure your vendor understands not just tools and tech\u2014but the real-world needs of research, clinical trials, and biotech growth.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f2f2f2″ custom_padding=”18px|18px|18px|18px|true|true” hover_enabled=”0″ border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}” sticky_enabled=”0″ locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n Is Your Life Sciences IT Team Ready for Managed Services?<\/strong> Commonly attributed to Benjamin Franklin, the quote \u201c\u2026nothing in this world can be said to be certain but death and taxes\u2026\u201d seems more true every day, and\u2014just having gone through federal tax filing\u2014it\u2019s more painful than ever! Interestingly though, we love to speak in such certainties and make bold statements, despite the \u201cright\u201d answer being […]<\/p>\n","protected":false},"author":1,"featured_media":2689,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[12,189,9,34,10],"tags":[],"table_tags":[],"class_list":["post-2686","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aws-for-life-sciences-archive","category-blog-archive","category-cloudops-archive","category-finops-archive","category-secops-archive"],"yoast_head":"\n
\nWhere Managed Services Fall Short<\/h3>\n
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Get 50% off a Security Risk Assessment to evaluate service-level gaps, risk exposure, and life sciences compliance readiness.<\/p>\n[\/et_pb_text][dsm_button button_one_text=”\ud83d\udc49 Request your Security Risk Assessment” button_one_url=”https:\/\/ptp.cloud\/services\/secops\/security-risk-assessment\/” button_two_text=”\ud83d\udc49 PTP’s AWS Marketplace Offers” button_two_url=”https:\/\/aws.amazon.com\/marketplace\/seller-profile?id=40aef862-90e2-4a5f-9d98-2ef74b6cbf15″ button_alignment=”left” separator_text=”or explore” _builder_version=”4.27.4″ _module_preset=”default” custom_button_one=”on” button_one_text_size=”14px” button_one_text_color=”#ffffff” button_one_bg_color=”#0eabf4″ button_one_border_width=”0px” button_one_border_radius=”3px” button_one_font=”|600|||||||” button_one_use_icon=”off” button_one_custom_margin=”|11px|||false|false” custom_button_two=”on” button_two_text_size=”14px” button_two_text_color=”#ffffff” button_two_bg_color=”#0eabf4″ button_two_border_width=”0px” button_two_border_radius=”3px” button_two_font=”|600|||||||” button_two_use_icon=”off” custom_margin=”|||0px|false|false” hover_enabled=”0″ box_shadow_style_button_one=”preset2″ box_shadow_style_button_two=”preset2″ box_shadow_blur_button_two=”19px” global_colors_info=”{}” sticky_enabled=”0″][\/dsm_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n<\/span>","protected":false},"excerpt":{"rendered":"